Deliverability
Guides and reporting on Deliverability.

The Metrics That Matter Most When Analyzing Deliverability
Inbox placement is a result, not a dashboard widget. Watch bounce, complaint, unknown-user, and engagement rates before you chase vanity opens.
How to Keep Campaigns Out of Gmail’s Promotions Tab
Gmail classifies mail by what it looks like, not by a checkbox in your ESP. Bulk design and promotional language push you into Promotions.

List Hygiene: Removing Risk Before It Becomes a Block
Most deliverability crises start as a dirty list. Unknown users, role accounts, and dormant addresses teach providers you are careless.

Understanding Hard vs Soft Bounce Codes
A 550 user unknown is not the same as a 421 try again later. Treating every bounce as a retry is how you annoy both the recipient domain…

Why Are My Emails Going to Spam? Tips to Improve Deliverability
Ever sent out an email, feeling pretty pleased with yourself, only to later find out it landed squarely in the spam folder? Yeah, it's frustrating. Nobody wants their…

Mastering Email Deliverability: Best Practices for Success
Figuring out how to get your emails to actually land in inboxes, instead of getting lost in spam folders, can feel like a bit of a dark art.…

Setting Up DMARC: A Step-by-Step Guide
Let's talk about DMARC. You've probably heard the acronym thrown around, and maybe even seen a report or two about it. But what exactly is DMARC, and how…

Understanding DKIM: Email Authentication Explained
Ever wondered how your emails manage to bypass the spam folder and land safely in an inbox? A big part of that is thanks to something called DKIM.…